WASHINGTON — Collapsed buildings, long waits for permits, and blighted buildings. That’s what D.C.’s Councilmembers say is the legacy of the District’s troubled Department of Consumer and Regulatory ...

Few D.C. government agencies absorb as much criticism as the Department of Consumer and Regulatory Affairs. For its poor customer service, backlog of work, antiquated filing systems and history of ...

WASHINGTON — In January, WUSA9 cameras captured an entire crew of home renovators that were ordered to stop working on a house on A Street in Southeast D.C. Their violation? Working without permits ...

One woman exiting the DCRA permit center this afternoon wasted no time expressing her displeasure: “This place sucks!” she said. “Fenty sucks!” Never miss a beat. Get our free daily newsletter.