Please provide your email address to receive an email when new articles are posted on . Over the past decade, I have been fortunate to have a platform on which to reflect about the varying dimensions ...

Empathy is a strategic capability that has a direct impact on decision-making quality, trust, retention and organizational resilience.

In an era where servant leadership has become the gold standard, balancing deep connection with the right measure of detachment–distanced empathy–has emerged as a subtle yet powerful skill for ...

Empathy is the key to creating a high-performing workplace. By balancing clear expectations and genuine understanding, leaders can foster an environment of positivity which drives innovation, ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." If you’re someone who regularly tries to understand people’s emotions and help those in need, you might ...

Not only did Henry Ford fundamentally alter the future of manufacturing, but he was also the master of the concise quote—of putting big ideas into small words. "Don’t find fault; find remedy." "The ...

Every educator who teaches diversity might find this familiar. You mention "diversity, equity and inclusion" and the class responds in many different ways—some students are curious, others reflective, ...

Thinking about other people's emotions vs. actually feeling them Reviewed by Rachel Goldman, PhD, FTOS Cognitive empathy is about understanding what someone else is feeling. Emotional empathy means ...

Holiday gatherings can come with the invisible stress of potential arguments and conflict. But it doesn’t have to be that way. Tapping into empathy skills can help prepare you to face conflict head-on ...

Empathy is the ability to understand and sympathize with another person’s experience. It is demonstrated through communicating and interacting with others in ways that show caring and shared ...